SOCIAL RESPONSIBILITY

We take a committed approach to social responsibility. We want our customers to enjoy our facilities, to feel safe and to exercise self control.


If any of the following cause you concern, please contact a member of staff.


RESPONSIBLE GAMING

If you are experiencing problems with gambling please take action -


  • Speak to a manager for advice and details of our self-exclusion programme
  • Pick up a “Knowing When To Stop” leaflet
  • Contact Gamcare on 0808 802 0133 or www.gambleaware.co.uk


PROTECTION FOR THE YOUNG - CHALLENGE 21

  • Only those 18 years or over can legally enter these premises
  • If you look under 21 years you will be asked to prove your age
  • If challenged, please do not be offended


ZERO TOLERANCE - UNACCEPTABLE BEHAVIOUR

We will always -


  • Intervene to stop abuse, threats and violence
  • Remove and permanently bar those responsible
  • Press the police for prosecution of those who assault or racially abuse staff
  • Remove those who become drunk and/or disorderly


ZERO TOLERANCE – ALCOHOL & DRUG ABUSE

If you appear to be drunk or under the influence of drugs you will be refused entry


We will not serve you more alcohol if we think you have already had too much


We treat vulnerable surfaces regularly to prevent illegal drug use


We will report to the authorities those in possession of illegal drugs


OUR CCTV SURVEILLANCE IS MONITORED 24/7 FOR YOUR PROTECTION - PLEASE GAMBLE RESPONSIBLY


‘Know When To Stop Before You Start’ visit www.gambleaware.co.uk