Enrolment in the Total Rewards programme is free and your account is activated immediately. There's only one thing you need in order to join:


  1. Be over 18 years of age


Our Reception team will take care of the rest and you will be on your way to earning Reward Credits!

  • Keep your card inserted at the slot or electronic gaming machine the entire time you play, or hand it to the dealer when playing table games
  • While you play, you'll accumulate Reward Credits that can be used for free play, food, drinks and merchandise
  • You can also earn Reward Credits on your food and drink purchases
  • Your Reward Credits balance won't expire as long as you visit our casino's at least once every six months
  • Based on your play, you will receive exclusive offers for gaming, dining, event invitations, news and special promotions. Be sure to give us your email address for even more offers!

Slots and Electronic Games

Earn 1 Reward Credit for every:

  • £3.00 coin-in on slot reel machines
  • £10 coin-in on Electronic Roulette
  • £10 coin-in on Electronic Punto Banco

Keep your Total Rewards card inserted in the machine while you play.

Table Games

  • Rewards Credits are earned based on the amount you bet and how long you play
  • Please allow 48 hours for Reward Credits earned on table games to be added to your account

Remember to hand your Total Rewards card to the dealer before you play.

You always know where you are with Total Rewards.

You can view your Reward Credits balance:

  • On any slot or electronic gaming machine
  • By visiting Reception
  • At the Total Rewards kiosk in the casino

Reward Credits are earned on gaming, food and drink purchases and these can be redeemed for free gaming play, merchandise, food or drink. In addition you can earn bonus Reward Credits to boost your account during promotional periods.


Tier Credits are simply Total Credits earned on gaming and food & drink purchases (bonus credits are not included).


The Tier Credits balance increases as you accumulate Reward Credits. When you redeem your Reward Credits, the Tier Credit balance is not affected.


The Tier Credits balance shows you how many Reward Credits you have earned over the calendar year (1 January - 31 December) and determines your tier status for the following year.

  • By visiting Reception or the Total Rewards desk
  • At the Total Rewards kiosk in the casino

Redeeming Reward Credits is easy.


100 Reward Credits = £1.


  • For gaming, simply present your Total Rewards card to Reception
  • For food and drinks, simply present your Total Rewards card to restaurant or bar staff
  • For merchandise, visit the Total Rewards desk or Reception to order your item

IF YOU HAVE FURTHER QUESTIONS