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Terms and Conditions

Membership is free.
Individuals must be of legal age to participate and their identitymust be proven to the satisfaction of Caesars Entertainment UK to obtain a Caesars Rewards card.
The benefits of the Caesars Rewards UK loyalty programme are intended for the use of the individual listed on the account.
A Caesars Rewards card may be used to track the play and accumulate Reward Credits by the participant on their account only. It is against programme rules for a participant to accrue Reward Credits by distributing his / her card to other players.
Caesars Entertainment UK and its affiliates, subsidiaries and parent companies (Caesars Entertainment) are not responsible for lost or stolen cards, including any resulting misuse.
Reward Credits can be earned and redeemed at any participating Caesars Entertainment UK property, subject only to any Caesars Entertainment UK casino's membership requirements.
At its sole discretion, Caesars Entertainment UK may separately reward selected players money, goods, services or other advantage proportionate to the type and level of their gambling.
Reward Credits are earned on food and drink purchases and for all tracked slot and electronic gaming play. Where applicable, Reward Credits maybe earned for all tracked table play. Reward Credits will not be earned on promotional electronic tickets, promotional table vouchers or gaming chips.
It is the responsibility of the participant to ensure his/her Caesars Rewards card is inserted properly in the machine when playing slots or electronic roulette. Where applicable, it is the responsibility of the participant to ensure that a supervisor is aware of their play when playing tables or any other games.
All Reward Credit earnings are subject to review and verification.
Reward Credits remain valid providing the participant visits a Caesars Entertainment UK property and uses their Caesars Rewards card at least once every six months; otherwise the entire Reward Credit account balance will expire.
Where table tracking is applicable, Caesars Entertainment UK uses reasonable efforts to track a participant's play; however, as a condition of receiving Reward Credits for table games play, or other non-electronic games, participants agree that such Reward Credits are granted based on the personal observation of Caesars Entertainment UK employees, which is subject to error. The determination of Caesars Entertainment UK shall be final with respect to any discrepancies.
Management reserves the right to adjust account status due to computer error, machine malfunction, operator error, fraud or other misuse of the Caesars Rewards card and at management discretion.
Reward Credits are redeemable for gaming play (minimum 500 Reward Credits),food and drink at participating Caesars Entertainment UK bars and restaurants, as well as items from the Caesars Rewards desk, merchandise catalogue or rewards menu. Reward Credits have no cash value. They may be rounded up to the nearest £1 when being redeemed for food, drink or other retail items on Caesars Entertainment UK property.
All redemptions are final unless otherwise allowed at the sole discretion of Caesars Entertainment UK.
A participant's identity must be verified to the satisfaction of Caesars Entertainment UK in order to redeem Reward Credits.
Caesars Entertainment UK may engage in strategic relationships and/or promotions, which may result in the earning of Bonus Reward Credits that are deposited into a participant’s account.
Tier Credits are calculated from gaming Reward Credits, Reward Credits earned on food and beverage purchases and any Reward Credits adjustments.Promotional bonus points are not included.
Players are eligible to join the following VIP tiers if they earn the appropriate number of Tier Credits in a calendar year: Platinum 15,000 Tier Credits, Diamond 30,000 Tier Credits and Seven Stars 100,000 Tier Credits.
Platinum, Diamond & Seven Stars tier benefits have separate terms and conditions and these are available to these card holders upon request.
In the event of death, this will result in the cancellation of the Caesars Rewards membership and forfeiture of the available points balance.
Caesars Rewards cards are non-transferable, the property of Caesars Entertainment UK and must be returned upon request of Caesars Entertainment UK. Reward Credit earnings are non-transferable including upon death or divorce.
All decisions regarding the interpretation of rules, eligibility,etc. for this programme lie solely with Caesars Entertainment UK whose decisions are final.
Caesars Entertainment UK reserves the right to modify or cancel this loyalty programme at any time, for any reason, provided that such modification shall not, as of the date of such modification, materially alter or change any participant's reward(s) already earned or redeemed. Notice will be given in advance of such changes.
Caesars Entertainment UK reserves the right to revoke or deny application for membership if the individual has not complied with the loyalty programme in any manner inclusive of the Terms & Conditions and/or misuse of the Caesars Rewards card. Any fraudulent usage of the card may result in the immediate loss of Caesars Rewards membership and all privileges will be revoked.
Individuals who are excluded from casino facilities by their own request or through SENSE (operated by The National Casino Forum) or those excluded at the sole discretion of Caesars Entertainment UK are not eligible. Any existing Caesars Rewards account and its Reward Credits balance will be cancelled and forfeit accordingly.
In the event of outstanding monies owed to any Caesars Entertainment UK property, the Caesars Rewards benefits may be suspended pending payment of the outstanding debt.
By participating in this loyalty programme, participants agree to the rules and regulations.
The Caesars Entertainment UK Caesars Rewards loyalty programme in the UK is separate from any programme at any of Caesars Entertainment UK international properties as well as Caesars Entertainment Caesars Rewards loyalty program.
Reward Credits can be exchanged between Caesars Rewards UK and Caesars Rewards (US) for player use. However, prior to travel, UK players must enroll in the Caesars Rewards (US) program.
Void where prohibited or restricted by law.

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这不是针对个人，而是法律要求

英国赌场受到严格监管，以确保为客户提供娱乐和博彩的安全环境。该法律旨在保护客户，确保博彩娱乐不受犯罪和洗钱活动的影响。

这对您来说意味着什么？为了遵守法律，我们有时必须询问客户更多的信息。这通常适用于较高级别的VIP客户。

我们的VIP团队和赌场管理人员将帮助您完成这一流程。单击以下链接了解更多信息。

会问我什么信息？

在赌场就像在银行、建筑协会和其他受监管行业一样，我们有法律义务证明我们了解自己的客户，并确信客户在我们这里消费的资金属于客户所有。您可能听说过这被称为‘证明资金来源和财富来源’。

简单地说，这意味着向我们出示文件，说明您消费在博彩娱乐上的资金的来源，比如您的职业、信托或遗产。

可能会要求您提供以下文件:

银行对账单
储蓄账户对账单
确认信托或遗产的律师函
工资单

如想了解更多所需信息，您可以访问赌博事务监察委员会网页 www.gamblingcommission.gov.uk。

为什么是我？

在英国，无论客户选择在哪里进行博彩活动，只要他们经常参与博彩或者是较高级别的客户，都会被要求提供财产来源信息。

我们知道这个要求可能会让人感到不安，但请您理解，您并不是唯一被这样要求的人。

该法律适用于所有英国赌场。在凯撒，我们热衷于为客户提供最好的博彩体验，所以成为一个负责任的运营商是我们工作的核心。这意味着当您在我们这里赌博时，您可以完全放心。

谁会看到这些信息？

请放心，我们的VIP服务团队和赌场管理人员将对您的所有个人信息进行最严格的保密处理，并将您的个人信息置于一个安全环境中。

如果我不提供这些信息会怎么样？

如果我们不能确定客户使用的资金属于自己所有，并且来自合法来源，那么很遗憾我们必须要求客户停止博彩活动，直到提供我们所需的文件为止。

然而，我们致力于提供最好的博彩体验和世界级的客户服务，这意味着我们已经尽可能使检查流程快速和简单。

我要如何提供所需信息？

最简单的方式是将这些文件提供给您所在赌场的管理人员或VIP房接待人员。如果您更愿意直接把它们交给凯撒娱乐的VIP服务团队，请询问管理人员，他们会安排。

所有谈话及文件均以最严格保密的方式处理，并符合数据保护法规的规定。

How to Find Us

+44 (0)20 7518 0000

enquiries@caesars.co.uk
55 Baker Street, London, United Kingdom
W1U 8EW

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