Caesars Rewards UK



Caesars Entertainment UK takes its responsibility to society seriously. Doing business with integrity is one of our fundamental corporate values.

We are committed to ensuring that there is no modern slavery in our business or supply chain.

The following statement is made pursuant to Section 54(1) of the Modern Slavery Act 2015 and constitutes our slavery and human trafficking statement for our financial year (01 January 2019 – 31 December 2019).

Our structure

Caesars Entertainment UK is the UK subsidiary of Caesars Entertainment Corporation (a company resident in the US).

Caesars Entertainment UK operates 8 casinos and entertainment venues in the UK as well as properties in Egypt and South Africa.

This statement is made on behalf of our UK operations; however all principles, policies and processes referenced are also shared with our overseas subsidiaries.

Our supply chain

We operate predominantly in the United Kingdom and have a limited supply chain which, we believe, allows Caesars Entertainment UK to maintain a low exposure to the risks of Modern Slavery.

However, we want to ensure that companies from which we purchase products and services are operating in an ethical and responsible manner. We have put in place a responsible sourcing policy that communicates our expectations in these areas and are assessing their performance through a variety of engagements.

In pursuit of our responsible sourcing goals, we have used the CIPS’ (Chartered Institute of Procurement Supply) document on Ethical and Sustainable Procurement as a guide as well as the Government’s “Modern Slavery: A Briefing for The Hospitality Industry (Hotels, Restaurants)”

Our UK supply chain consists of:

  • Large and small technology suppliers based in the UK and worldwide
  • Live event suppliers based predominantly in the UK
  • Print and logistics suppliers based predominantly in the UK
  • Food & drink suppliers based predominantly in the UK
  • Outsourced Facilities Management based predominantly in the UK (i.e cleaning services, security, pest control, building maintenance, laundry services)
  • Goods suppliers based predominantly in the UK (e.g. catering equipment, furniture, marketing collaterals, stationery, staff uniforms)
  • Freelance editorial suppliers based predominantly in the UK

We have ascertained that the main risks we have in our supply chain are:

  • the use of agency/outsourced labour
  • the use of food products that are sourced abroad by our suppliers
  • the use of beverages that are manufactured abroad or are produced with ingredients produced abroad.

Our policies on slavery and human trafficking

We are committed to ensuring that there is no modern slavery or human trafficking in our supply chain or in any part of our business. Our anti-slavery policy reflects our commitment to acting ethically and with integrity in all our business relationships and to implementing and enforcing effective systems and controls to ensure slavery and human trafficking are not taking place anywhere in our supply chains.

Supplier adherence to our codes

We have a zero approach to slavery and human trafficking. Our Procurement Policy is owned by the Head of Procurement, fully supported and endorsed by the Managing Director, the Group Compliance Director and the Group HR Director. Our policy states that we only work with suppliers that comply with laws and regulations that apply to the jurisdiction in which they operate. As part of our monitoring, a risk assessment questionnaire is completed by all new contracted group suppliers and partners based on a category risk assessment.

We have an ongoing process to review currently contracted suppliers from the identified areas of risk to ascertain their policies and processes on:

  • corporate social responsibility,
  • processes and use of agency labour.
  • environmental policy and accreditation,
  • staff policies,
  • ethical supply chain policies

Direct suppliers in the identified areas of risk are also being required to sign our Supplier Code of Conduct.


The primary responsibility for understanding risks associated with modern slavery and putting in place process and training lies with our Group Compliance Director, the Head of Procurement and the HR Director. To ensure a high level of understanding of the risks of modern slavery and human trafficking in our supply chains and our business, we provide training to relevant members of staff.

In 2019 we launched a training video on Modern Slavery for all our team members to review on our learning portal. We keep reviewing the video on a regular basis and monitor engagement from our team members.

  • Recruitment Policy
  • Harassment & Bullying Policy
  • Grievance Procedure
  • Equal Opportunity Policy
  • Whistle Blowing (dedicated 0800 number)

Our effectiveness in combating slavery and human trafficking

We discuss with other Casino operators as well as hospitality companies to discuss our approach and share best practice.

We will take advice from CIPS (Chartered Institute of Procurement and Supply) on how to identify and mitigate risks.

We will endeavour to get further insight into our supply chain through prequalification and understanding our suppliers’ supply chains.

All Directors have been briefed on the Modern Slavery Act and endorse this statement.