Caesars Rewards UK

Join


Keeping our guests and employees safe

To help make sure we can operate as safely as possible we have: increased cleaning, made some layout changes to help with social distancing, trained our teams well in Covid-safe practices, installed protective screens between players, and provided plenty of sanitiser around our venues for all our guests and employees


You can support us to keep safe by:

  • Staying home if you are unwell
  • Wearing a face covering
  • Maintaining hand hygiene
  • Providing your details for Test and Trace/Test and Protect.
  • Not shouting or singing loudly
  • Following our social distancing rules


You can only mix inside our venues within your group of no more than 6 people or 2 households. In Scotland it's a group of 6 people from 3 households. Contact the casinos directly for more information.


In our Gaming areas:

  • Slots and EG are positioned for social distancing
  • Screens will be used between Players
  • Where possible, procedures have been adjusted to allow only Dealers to touch cards
  • Guests will not be able to congregate behind Players at a gaming table
  • Tables and seating will be cleaned and disinfected regularly
  • Dealers will provide hand sanitiser to every arriving Player
  • Chips will be routinely disinfected and cards will be refreshed regularly
  • Dealers will wear face coverings and customers are required to do the same unless consuming food and drink
  • Customers will be encouraged to make contactless transactions wherever possible and allowable by law


In our restaurants and bars:

  • Customers are to remain seated with table service only
  • Table configurations have been adjusted to allow for appropriate social distancing
  • High touch items are cleaned and disinfected between customers
  • Menus are available to view via QR code
  • Tables will only be set up when in use and single use condiments will be available
  • Contactless card payments will be encouraged where possible and no hand-to-hand contact will take place


If you have any questions please ask a Team Member or email support@caesars.co.uk.

More information can be found here:

England: (COVID-19) Coronavirus restrictions: what you can and cannot do - GOV.UK (www.gov.uk)

Scotland: Coronavirus (COVID-19): guidance for retail, tourism and hospitality customers - gov.scot (www.gov.scot)


All of our casinos in England have been given the COVID-19 Industry Standard mark, demonstrating that we have followed government and industry guidelines and have a process in place to maintain cleanliness and aid social distancing.