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Player Rewards Explained

It pays to play with us

Player Rewards is the richest casino loyalty programme in the UK. With three loyalty levels, Gold, Platinum and Diamond, it’s the rewards programme that will really take you places.


You can use your card in all of our UK casinos to earn and spend when you play, eat and drink.


Joining Player Rewards is FREE and, as well as the rewards you can receive, membership also delivers:


  • Redeem your Reward Points for free play
  • Invitation to promotions and in-casino events


The Reward Points that you earn in a calendar year (1 January - 31 December) add up to your personal Tier Points balance, which determines your Tier Status within Player Rewards.


Earn 7,500 Reward Points in a calendar year and you will be eligible to move up to our Platinum loyalty tier, which opens up additional benefits.


At 15,000 Reward Points in a calendar year and you progress to Diamond status, the highest tier within the Player Rewards loyalty programme.


Access to our Monogram scheme is strictly by invitation only.

SLOTS AND ELECTRONIC GAMES

Keep your Player Rewards card inserted in the machine while you play.


Earn 1 Reward Point for every:


  • £3 coin-in on slot reel machines.
  • £10 coin-in on Electronic Roulette.
  • £10 coin-in on Electronic Punto Banco.


TABLE GAMES

Hand your Player Rewards card to the dealer before you play.


  • Earn Reward Points based on the amount you bet and how long you play e.g. Play American Roulette with an average bet of £20 for 2 hours and earn over 100 Reward Points
  • Please allow 24 hours for Reward Points to be added to your account.


BARS AND RESTAURANTS

Present your card whenever you purchase a drink, a snack or a meal and we'll add the Reward Points.


Earn 1 Reward Point for every:


  • 50p spend in bars and restaurants

HOW WILL YOU SPEND YOURS?

  • On gaming - use your Reward Points for free play on the game of your choice
  • On cocktails and a delicious meal in one of our casino restaurants
  • On a designer gift from our branded merchandise catalogue


Your Reward Points balance travels with you and doesn’t expire as long as you visit our casinos at least once every six months.

IT'S EASY TO REDEEM YOUR REWARD POINTS

100 Reward Points = £1

Simply talk to your casino reception desk about:

  • Using your Reward Points in our properties
  • Gaming
  • Ordering merchandise

For food and drinks, simply present your Player Rewards card to restaurant or bar staff.


YOU CAN CHECK YOUR REWARD POINTS BALANCE AT ANY TIME

  • Online - view in your personal account section - click here for more information
  • On any slot or electronic gaming machine
  • By visiting Reception

We are committed to creating a culture of Safer Gambling within our casinos. We have appointed Safer Gambling Ambassadors across all our sites, in order to protect young and vulnerable people from being exploited by gambling, prevent underage gambling and increase support for the treatment of gambling harm.