Additional Support

National Gambling Helpline
– Gamcare operates the National Gambling Helpline and offers confidential information, advice and support for anyone harmed by gambling in Great Britain. The helpline is open 24 hours every day on Freephone 0808 8020 133 or via Live Chat. Advisers will listen to you, but they won’t judge you, and your conversation is confidential.

Gamcare Forums and Chatrooms
– GamCare offers a moderated online forum and daily online group chatrooms to enable those affected by gambling harm to connect with others in similar situations, share their experience, and support one another. and

Young People’s Support Service

GamCare’s Young People’s Service can support anyone aged 18 and under across the UK (including Northern Ireland) who is either experiencing, or at risk of experiencing, harm because of gambling. This can be if they are gambling themselves, or if they are affected by someone else’s gambling.
Young People’s Support Service - GamCare
020 3902 6964


BeGambleAware provides information and advice and directs people to support to help keep people safe from gambling harm. 0808 8020 133

The National Gambling Treatment Service
is a network of organisations working together to provide confidential treatment and support for anyone experiencing gambling related harm, free to access across England, Scotland and Wales. 0808 8020 133

Gambling Therapy

Gambling Therapy is a global online support service, offering advice in multiple languages for people who have been adversely affected by gambling.

Gordon Moody

A charity providing advice, education and high quality innovative therapeutic support to problem gamblers and those affected by gambling, through residential, online and outreach services. They also run a unique online support service to problem gamblers outside Great Britain. Telephone 01384 241292

Gamstop and MOSES offer exclusions to gambling websites and betting shops. 


GAMSTOP is a free service for consumers resident within the United Kingdom (Great Britain and Northern Ireland) which allows controls to be put in place to prevent you from using gambling websites and apps run by companies licensed in Great Britain, for a period of your choosing.
Tel 0800 138 6518

Multi Operator Self-Exclusion Scheme (MOSES)

MOSES allows people to self-exclude from betting shops, generally ones close to their homes, place of work or where they socialise. The registration process is telephone-based so that MOSES can customise an exclusion to the needs of the caller.
Tel 0800 294 2060

Various websites offer gambling specific and general blocking software:


Allows a customer to set up a gambling self-restriction. The BetBlocker tool will automatically restrict a device from accessing any of the gaming operators URLS in their database. BetBlocker update their database on a weekly basis to ensure the customer is offered the maximum possible protection


Gamban is software that once installed on your devices will block access to thousands of gambling websites and apps.


Gamblock blocks access to online gambling and has been helping problem gamblers avoid the dangers of unrestricted gambling since 2000.


NetNanny offers a safe solution for web browsing and internet use by blocking certain applications and websites.

For a list of financial service organisations in the UK that currently offer gambling blocks on debit cards see:

Action On Addiction
The only UK addiction charity that works across all areas of treatment, research, family support and professional education.
Tel 0300 3300659

Addiction Recovery Agency Ltd (ARA)

ARA helps people with alcohol, drug, gambling and mental health issues. Over many years, ARA has provided structured treatment, counselling, housing support, education, training and employment guidance as well as many other interventions to promote recovery and a healthier life. ARA has an extensive and expanding service providing counselling and support for problem gamblers Tel 0330 1340 286

Beacon Counselling Trust

Beacon Trust offers free counselling for people with gambling-related issues, including affected partners, family members and friends, with no waiting list. Tel 0151 321 1099

Gamblers Anonymous (GA)

A self-help fellowship of men and women who share their experiences, strengths and hopes that they may solve their common problem and help others to do the same.


Holds meetings alongside GA for anyone who has been affected by a loved one’s gambling problem.

Red Card Gambling Support Project

Preventing the development of a gambling addiction is one of their key goals. Red Card offers a full-range of services to help problem gamblers and support those affected by problem gambling. Tel 0744 451 2184

Responsible Gambling Council

Is committed to working with all stakeholders, including operators, regulators, players and families, to reduce the risks of gambling and provide information and resources to those who need support. It assists players and families by:

  • Empowering those who choose to gamble to make informed choices.
  • Building awareness and understanding of the risks associated with gambling and the strategies to prevent problem gambling and reduce harm.
  • Helping to connect those affected by gambling problems, their own or their loved ones, to community supports.

The National Problem Gambling Clinic

A clinical treatment provider based in London, treating problem gamblers from England and Wales. A team of qualified clinicians provides individual or group therapy and the only proven Cognitive Behavioural Therapy (CBT) treatment programme for problem gamblers.

National Debt line

Advice and support to help deal with debts in a proactive and informed way. Self-help packs are sent, free of charge, to those who have debt problems. Freephone 0808 808 4000

Young Gamers & Gamblers Education Trust (YGAM)

Providing the tools and information to build digital resilience, educate and safeguard young people against problematic gambling and gaming. Tel 0203 837 4963

If you are having a difficult time or are worried about someone else the Samaritans are available to listen without judgement or pressure and will help you work through what’s on your mind.

Tel: 116 123


The national Mind organisation acts as an umbrella organisation to many independent local Mind organisations, which provide different services across the country, e.g therapy services, self-help groups and alternative therapies.

Tel: 0300 123 3393

We are committed to creating a culture of Safer Gambling within our casinos. We have appointed Safer Gambling Ambassadors across all our sites, in order to protect young and vulnerable people from being exploited by gambling, prevent underage gambling and increase support for the treatment of gambling harm.