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GUEST INFORMATION

All our casinos are open with the exception of Playboy Club London which remains temporarily closed for now - please keep an eye on our social media for further updates about reopening.

Please continue to be mindful of others while in our venues; wear a mask if you prefer and wash and sanitise your hands frequently.

We are taking bookings for events and gift vouchers can be purchased here.

If you have questions about your Caesars Rewards account, click here to read our FAQs.


Gift Vouchers


Any Caesars gift voucher that was valid prior to 23 March 2020 will be automatically extended until 31 December 2021. You do not need to request or receive a new copy of the gift voucher. Simply present your existing copy to the team on property for redemption. Original T&Cs still apply. For any additional gift voucher queries, please contact support@caesars.co.uk.

We know it’s been a difficult time for everyone and we would like to thank you for your continued loyal support over the last 18 months.


We are committed to creating a culture of Safer Gambling within our casinos. We have appointed Safer Gambling Ambassadors across all our sites, in order to protect young and vulnerable people from being exploited by gambling, prevent underage gambling and increase support for the treatment of gambling harm.